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FAQ

Shades Club Subscription Box - FAQ Section

HOW DOES SHADES CLUB CLUB WORK?
It's simple. You choose how much you want to save every month, and each month we'll send you that month's best pair of sunglasses. Over the course of the year, you'll be able to build out an entire collection of staples and must-haves, for a fraction of the price at retail. See? Easy.

HOW MUCH DOES SHADES CLUB COST?
Shades Club box costs as low as $25 per month if you subscribe upfront, and $35/mo if you go month-to-month. Each box includes a high quality pair of sunglasses, a protective fold up case, plus extra accessories and goodies totaling $100 or more of value each month. FREE US Shipping, and International Shipping ranges from  $12-$22 at checkout.

WHEN DOES MY SHADES CLUB BOX SHIP?
Your first box will ship within 72 hours of when you first join Shades Club. In the following months, you will be billed on the monthly anniversary of your sign up date, and your box will ship within 72 hours of that date.

ARE THESE FOR MEN OR WOMEN?
Both! The reason we ask your gender in the survey is because some month's we'll send unisex sunglasses, and some month's we'll split it up, always ensuring that they're well fitting, comfortable, and score you compliments.

HOW MANY SHADES WILL I RECEIVE PER MONTH?
You'll receive 1 pair per month, unless of course you order some extra boxes for your friends and family.

WHAT IF I AM TRAVELING AND WANT TO PAUSE FOR A MONTH?
No problem. Once you join the Club, you can change your delivery frequency to every other month. You can also skip a month anytime you want or pause deliveries for up to three months.

WHAT IS YOUR CANCELLATION POLICY?
For month-to-month members, you can cancel anytime, for any reason with just a few clicks. We hope you'll stay, but we don't make it hard to leave.  For paid-upfront members, you'll get the remaining boxes you signed up for, and the good news is, they make great gifts!

DO I CHOOSE MY SHADES EACH MONTH?
Nope, the element of surprise is one of our best features! As savvy sunglasses designers, we aim for perfection in every pair we design. The benefit is you get to relax, put your feet up, while we do all the heavy lifting. We design every pair in house in Florida, aka The Sunshine State. We do it all from concept to creation. We test the comfort, fit and durability. Each new pair is well thought out down to the detail and we're proud of our less than 1% return rate over the past 5 years.

HOW DO I KNOW THE SHADES WILL FIT MY FACE?
The shades will fit most face shapes and sizes from youth to fully grown adults, sometimes they even pop-up in pictures of your dogs. Our shades are super comfy and fit a wide variety of faces. BUT if you get some that don’t fit, they make great gifts, so feel free to brighten someone else's day. We handle each situation individually, so in the odd case this means you, just email us info@shadesclub.com so we can shrink your head or help you find a great fit.

WHAT TYPE OF SUNGLASSES CAN I EXPECT?
We try to showcase the quality, shapes and styles as much as we can on our website, without giving away the surprise. You can always check our #shadesclub hashtag or our social media accounts to see what we've designed recently. Also, members will get a sneak peek of what's coming their way in our email newsletter. We'll shed some light on what's super cool about each pair. Each Shades Club box will have that month's best styles, from current to classics, and always premium quality. In the first 12 months, you can expect to own such a respectable collection of versatile, stylish sunglasses, that will never disappoint.